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POOL SERVICE BY PARADISE POOL & SPA TERMS AND CONDITIONS
Services will commence on a MONTHLY basis and continue on a month to month basis until service is cancelled.
PLEASE NOTE: Every reasonable effort will be made to ensure services are performed on your scheduled service days). However, severe weather conditions, holidays, vehicle/equipment malfunction, repair, Trade Educational events, and other circumstances beyond the control of Paradise Pool & Spa may intervene from time to time. Under those circumstances, Paradise Pool & Spa reserves the right to reschedule or modify services as necessary on a temporary basis. Paradise Pool & Spa will reschedule within the same week, whenever possible, however weather conditions may cause further delays.
HOLIDAYS: Paradise Pool & Spa will be closed and not performing service on the following holidays; New Year’s Day, Independence Day, Labor Day, Thanksgiving, and Christmas (we will be closed for a week during the Christmas holiday). Reasonable efforts will be made to perform your service on another day if your service falls on one of these holidays but is not guaranteed.
“Client” shall pay Paradise Pool & Spa for the services performed the Agreed upon sum per Month in a timely manner. Payment is due immediately upon receipt of invoice and must be received by Paradise Pool & Spa no later than the 15th day of the service month to be considered timely. Service may be interrupted for non payment/late payment.
Client agrees to pay any outstanding balance within 25 days of invoice date and agrees to pay Paradise Pool & Spa a $25.00 late charge per month for any balance not paid within 25 days. Client agrees to pay Paradise Pool & Spa any and all attorneys, court, and collections fees associated with collection of Client unpaid services performed by Paradise Pool & Spa.
Client will ensure Paradise Pool & Spa has access to the pool/spa area on service days including, where applicable, gate entry codes, pool keys, lock combinations, security guard notification, etc. If technician cannot access the pool or pool equipment at the time of service visit, technician will attempt to contact Client to reschedule. If technician is not able to reach Client, services may be skipped without credit to the Client.
Paradise Pool & Spa will not remove any pool covering device in order to service swimming pool or spa. The technician will attempt to contact Client to remove cover or to reschedule service if possible. Credit will not be given if service is skipped due to the pool being covered by a solar or safety cover.
Pool technician will NOT relocate or restrain unfriendly pets from service area during service visit. If an unfriendly pet is not restrained at the time of service visit, technician will attempt to contact Client to reschedule. If technician is unable to reach Client, services may be skipped without credit to Client.
If Client does not notify Paradise Pool & Spa in advance of scheduled visits that service is not required, service may be skipped without credit to Client.
Client will run filter for a minimum of 10 hours per day during the summer months (April 1 tp October 30), and at least 8 hours during other months (preferably in daylight hours).
Client is responsible for maintaining the proper water level and cleanliness of pool area for efficient pool operation. Paradise Pool & Spa does not add water to the pool. If the water level needs to be adjusted, the Client will be informed to add water to maintain optimal operational level.
Client will be required to rectify/repair any equipment malfunction or leak as soon as possible after being alerted of its existence. Client may request such repairs be performed by Paradise Pool & Spa or its associates.
Alternatively, Client may perform its own repairs or hire an outside contractor of its own choosing. However, if necessary repairs are not made within thirty (30) days after notification by Paradise Pool & Spa, Paradise Pool & Spa reserves the right to charge additional fees for its labor and additional chemicals required to stabilize pool conditions, due to malfunction or leak and to continue to charge additional fees until equipment malfunction or leak has been rectified/repaired.
All work shall be completed in a workmanship like manner by individuals duly licensed to perform the work.
Paradise Pool & Spa warrants that it is adequately insured for injury to its employees and others incurring loss or injury as a result of the acts of Paradise Pool & Spa or its employees.
Invoices are issued on the fifteenth (15th) of every month for which service is being performed and are due upon receipt. Payments are considered late if not received by the Tenth (10th) day of the following month and a late fee of $25.00 of unpaid balance may be applied to the outstanding balance every month until the balance is paid in full.
A fee of $25.00 will be applied for any unpaid returned check. Service may be suspended until payment is resolved. In the event of multiple returned checks, alternate methods of payment may be required.
In the event Client fails to pay for services in a timely manner, Paradise Pool & Spa reserves the right to cease all services (including planned repairs), without notice, pending payment or resolution of dispute.
Paradise Pool & Spa may accommodate Client by purchasing and installing parts and products for Client’s pool/ spa. Paradise Pool & Spa will bill Client for any such parts/products. Until such time as such invoices are paid in full, such parts/products remain the property of Paradise Pool & Spa.
Paradise Pool & Spa may, from time to time, accommodate Client by scheduling service calls for repairs or other services with third-party vendors. Prior to such service call occurring, Paradise Pool & Spa may require a deposit or payment in full for any such third-party vendors, and reserves the right to schedule such visits until the deposit or payment is made in full.
Paradise Pool & Spa shall not be liable for any delay in completing services due to circumstances beyond its control.
Paradise Pool & Spa is an independent contractor and not an employee of Client.
Client agrees to allow Paradise Pool & Spa to use any and all photos or videos taken for use of advertisement purposes at the location for which the Client contracted Paradise Pool & Spa. Paradise Pool & Spa agrees not to include any personal or identifying information such as street address, license plates, etc. If a Client is included in a photo or video, it will be done with Client’s express consent.
Paradise Pool & Spa reserves the right to terminate pool services at any time for any reason by providing the client with written notice. Client may cancel service by providing Paradise Pool & Spa notice in writing. Any prepaid funds extending beyond the cancellation date will be refunded to the Client within ten (10) business days after cancellation in writing at a prorated amount. If written notice is not provided by the client within 14 days, Client forfeits any prepaid funds for the remainder of that billing cycle.
Effective in 2021, variable-speed pumps will become mandatory for powering a pool ‘s or spa’s filtration system and other applications. After working with manufacturers, utility companies and energy-efficiency advocates, the U.S. Department of Energy has finalized a federal regulation setting for the minimum efficiency standards that a pool pump must meet to enter commerce in the United States.