Our Reviews

4.8/5
Happy customers, healthy pools
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Paradise Pool and Spa
4.8
Based on 87 reviews
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steve everitt
steve everitt
16:08 01 Jul 20
Recently, it was time for a "face lift" on my pool of 10+ years which included re-plastering/painting, bead blasting... and lighting so I decided to give Paradise Pool and Spa a call for some advice. Adam showed up and knocked it out of the park! I was so delighted to meet face to face with a true professional that not only answered all of my questions and concerns, but truthfully advised me on potential issues that could haunt me in the years to come. Paradise's team of expert craftsmen carefully protected my property while performing the necessary repairs to bring my pool back to it's new appearance. Not only were these guys on time each day, they left my property as they had found it - neat and secured. I have since called Adam and the guys for many other items including pumps, lighting replacement and everything in between. I highly recommend Paradise Pool and Spa - their price point is on target and the professional knowledge and quality of work are first class!read more
Chris J. Martinez
Chris J. Martinez
01:13 03 Jun 20
We spent WEEKS meeting with pool construction and remodeling companies in an effort to find the best company to restore... a badly neglected pool (we're talking YEARS of neglect). We needed a COMPLETE restoration - stone work, new plaster (we went with Aqua White product - StoneScapes - stunning) all new equipment, the entire deck (patio), the large stone water feature - EVERYTHING - needed to be restored. This company was the absolute right choice! Professional from start to finish, they tackled a really difficult project and never faltered. Family owned, Father/Son run. You'll deal directly with the owners - not some hired salesman. I've done the footwork - trust me, you can hire this team with absolute confidence!read more
William Erwin
William Erwin
21:22 29 May 20
Our regular pool tech, Colby B, has been doing a great job for us for a while.We talk when he visits to service. This... spring, like every spring, my pool fights algae for about 2 months when all the trees bloom. Colby tried about every trick he know to keep it under control (successfully), including discussing my pool at PPS morning meetings to get the benefit of experience from owners and other techs. He is always conscientious about watching the water chemistry, and the simpler things like filter pressure and baskets.When more mechanical issues happen, like needing a new pump or new timers, Colby has the backup of repair techs at PPS. They communicate with me, and repairs are made quickly. Overall a great team.read more
Bethany Brehm
Bethany Brehm
16:22 22 May 20
We are very pleased with My Paradise Pool and Spa weekly service. Our technician, Colby, is the best! He makes sure our... pool is in top shape every week so we can just relax and enjoy it. And, he is also a “dog whisperer.” Our dogs look forward to his weekly visits (even the pup that doesn’t like any visitors!). Highly recommend this company and Colby in particular.read more
Barbara Tricomi
Barbara Tricomi
23:20 20 May 20
We frequently travel and they have always maintained the pool and kept communication timely and satisfactory with us.... The service is dependable and always courteous , thanks Colby.! and all calls are handled timely and again with satisfaction. The entire company is handled with care for their customers.read more
Sara Schofield
Sara Schofield
19:35 13 May 20
Always friendly and efficient service from our technician, Colby. It's our first time living in a house with a pool,... so it's good to know that we have someone competent to give us advice on pool maintenance. He's been very patient with us! Whenever anything does need fixing it is always done quickly and with minimum fuss. Not the cheapest, but you get what you pay for.read more
Mark Hardy
Mark Hardy
12:13 11 Mar 20
Your dog & kids will be happy you called this Woodlands pool service company.
Craig Holt
Craig Holt
19:50 04 Feb 20
I've owned a pool for 2 years and have worked ONLY with Paradise. From Les, the owner, and Michelle in the office,... everyone has been very responsive. They have been very patient teaching me the basics and wrestling with algae. I used them to resurface and install internet controls last year. Now tech Brandon is replacing an aged heater and I don't consider looking for other quotes.read more
Vickie Milano
Vickie Milano
01:07 10 Dec 19
Paradise Pool & Spa were fantastic!! We recently had our 1998 pool updated!! Paradise Pool & Spa delivered on their... promises, were prompt in providing pool estimates and super helpful in giving objective pros and cons. We never had an issue from start to finish. Thankfully the work was completed in a short few weeks & ahead of expectations. Adam was very knowledgeable throughout the process, on site regularly & I loved his craftsmen! We highly recommend Paradise Pool and Spa for value, quality and workmanship!!read more
Wendy Skiles
Wendy Skiles
18:57 04 Dec 19
I spoke with Michelle and she was very knowledgeable on the services offered. She was very pleasant to speak with as... well as her customer service was top notch! Thank you for providing such friendly upbeat service.read more
Carol Green
Carol Green
18:08 04 Dec 19
It's always a pleasure calling Paradise Pools and speaking with Michelle. She is attentive and always on top of... things. She never misses a beat! She will help you any way she can and makes sure to get the job done. I highly recommend calling Michelle today to set up an appointment for any service or repairs you may need or just simply pool maintenance. They also do new construction and remodels as well. Highly recommended!!read more
Cassidy Wilburn
Cassidy Wilburn
16:28 04 Dec 19
This company is AMAZING! Steven was here everyday for 3 days to make my pool look blue again. He is hands down the best... pool tech I have ever had. He is very friendly and respectful and always takes the time to fully explain what is wrong with my pool.read more
Nicole Sellers
Nicole Sellers
16:08 04 Dec 19
Steven is the best pool tech I've ever had, he always goes out of his way to make sure our pool is spotless! He is very... punctual and attentive. He even takes the time to play fetch with our dog. Nothing bad to say about this company.read more
Bat Man
Bat Man
15:57 04 Dec 19
I have been using Paradise Pool and Spa for over a year now and have been delighted with their service. My pool is... always ready for my family to swim and I've never had any issues with water quality. Michele really does a great Job and is always so awesome to speak with.read more
scott spencer
scott spencer
14:47 04 Dec 19
Trustworthy and appreciative. Steve was out last week immediately after The severe weather had passed. I went... outside to tell him thank you and ask a question about the pool when he told me thank you for my loyalty as a three-year customer and it turns out he speaks Spanish. Thanks to the whole team, especially the positive Lady who answers the phone, no voice prompts here directly to a live person who brightens my day.read more
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